Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Telecom Providers Improve Their Complaint Handling
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Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...
Canada’s transportation regulator released new draft rules for passenger refunds that broadly match what consumers believed were...
It’s going to be a hot summer in the homes and recall centres of Canada, judging from the number of products recently recalled...
Marrying price hikes with profit announcements has delivered Canada's major banks the kind of earned media coverage only Scrooge...
Diamonds were once valued on the “Four C’s” – cut, colour, clarity and carat (size). The introduction and growing popularity of...