Canada’s advertising industry adjudicator has received about 40 complaints about COVID-related issues in advertising, but only...
Advertising in the Age of COVID
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CIBC Fined $1.2 Million for Violating Credit Card Disclosure Rules
Canada’s financial institutions watchdog fined Canadian Imperial Bank of Commerce (CIBC) $1.225 million because the bank failed...
Do Consumers Have the Right to Paper Telecom Bills?
After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...
Council: Expand Consumer Advocate Role
Consumers Council of Canada has called for an expanded mandate for the federal government’s new Canadian Consumer Advocate and...
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that...
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