British Columbia’s government wants to hear consumers’ experiences in buying products and services to help it improve consumer protection laws.

Until June 13, the province is undertaking an online public survey to find gaps in its consumer protection laws. It has targeted modernizing laws for the digital economy, protecting vulnerable consumers, and ensuring the laws can be enforced effectively. The survey covers purchasing and contract issues, vehicle sales, leasing and finances, and credit.

The province indicated the public input will be followed by stakeholder consultations in the fall of this year, to collect input from consumer groups, business organizations and others. The consultations will also engage small businesses to consider the impact of consumer protection changes on the livelihood of B.C. business owners.

In the release announcing the initiative, the government also highlighted the May 1, 2022 implementation date of new laws regulating higher-cost credit products.