Canadian law enforcement authorities are conducting a series of interactive social media initiatives to engage with consumers...
March is Fraud Prevention Month in Canada
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Opt-in Consent Required in Canadian Open Banking Initiative
Canadians should be required to “opt-in” to open banking if they choose, an advisory committee studying the issue for the...
CBC Marketplace Tackles Counterfeit Goods Protections
CBC’s flagship consumer protection program Marketplace will air an episode on the growing problem of counterfeit goods – a topic...
CRA Scam Arrests Made, But Will Calls Decline?
Canadians can tell policymakers whether two recent arrests related to alleged telephone tax scams actually result in a drop off...
Banks Struggle With More Complex Consumer Complaints
Canadian banks are generally effective at resolving straightforward consumer complaints, but much less effective in handing more...