Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
Financial Ombudsman Creates Consumer Interest Board Position
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The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...
Catching COVID-19 In The Workplace
A common question for employees nearing a return to the workplace is whether they would be entitled to benefits if they acquired...
COVID-19 Changing How Canadians Shop and Pay
Canadians report spending less, shopping less frequently and relying less on cash in survey results released by Payments Canada...