Proposed Ontario changes to class action laws are facing criticism that they follow U.S. laws too closely, and unfairly favour...
Ontario’s Class Action Law Changes Under Fire
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How Will Consumers React to COVID-19 Surcharging?
Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...
Financial Ombudsman Creates Consumer Interest Board Position
Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...