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Small Business Support For Expanded Consumer Advocate Role Exists

Small businesses see the merit of a Canadian Consumer Advocate to give Canadian consumers a “voice that matters” in public...

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Travellers to Get Refunds Before Airlines Get Assistance: Garneau

Canadians whose flights have been cancelled by COVID-19-related restrictions must receive refunds before Canadian airlines get...

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When Chainsaws Don’t Shut Off Or Climbing Ropes Snap

A faulty product drawn straight from horror films – chainsaws and pole saws that cannot be properly turned off – are among the...

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Lower-Income Consumers More Likely to Use Financial Dispute Resolution

Lower and middle-income consumers are more likely to access the dispute resolution services of Canada's Ombudsman for Banking...

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Not Your Old Canadian Consumer Handbook

An online consumer help website calling itself the Canadian Consumer Handbook is active again, but without the knowledge of the...

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