The Commission for Complaints for Telecom-Television Services (CCTS) released its first annual review of the complaint...
How Well are Telecom Providers Handling Complaints?
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Contactless Payments Rise, Cash Use on the Wane
The widespread shift from paper to contactless and other forms of payment prevailed through 2019, even before the impact of...
How Are Consumers Protected From Online Order Delivery Problems?
A CBC News report on the problems consumers can face when there are problems with the delivery of their online orders included...
It’s World Anti-Counterfeiting Week
World Anti-Counterfeiting Week – November 16-20 – is focused this year on the underestimation globally of health and safety...
Council Report Delivered for Ministry Review
Consumers Council of Canada has delivered its submission to Ontario’s Review of the Consumer Protection Act to Ontario’s...