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Ottawa Triples Funding for Consumer Research Program

Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...

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OBSI To Regain Sole Responsibility for Bank Consumer Complaints

Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...

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Ontario Struggles with Drink Container Recycling Program

One of the first attempts at following the Ontario government guidelines for making producers responsible for the costs of...

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Minister Avoids Consumer Advocate Questions in Petition Response

The official government response to a public petition supporting a national consumer advocate avoided mentioning the advocate,...

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Crackdown on Unsafe Energy Drinks

Two days after issuing a sweeping warning to the importers and retailers of caffeinated energy drinks, the Canadian Food...

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