Mixed support for a new code of conduct for Canadian grocers focus on two key questions: Is it voluntary, and will it lower...
New Grocery Code Struggles to Gain Retailer Support
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Non-Disclosed Mortgage Discharge Fees Draw $1.6 Million Penalty
Failure for more than 10 years to properly disclose all the costs of discharging a mortgage led to a $1.6 million penalty...
Ottawa Triples Funding for Consumer Research Program
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
Ontario Struggles with Drink Container Recycling Program
One of the first attempts at following the Ontario government guidelines for making producers responsible for the costs of...