Insurance related complaints

OmbudService for Life & Health Insurance

The OmbudService for Life & Health Insurance (OLHI) provides complaint resolution and information service for consumers of Canadian life and health insurance products and services, including life, disability, employee health benefits, travel, and insurance investment products such as annuities and segregated funds.

General Insurance OmbudService

The General Insurance OmbudService provides consumers of car, home and business insurance in Canada with a cost-free process to resolve their complaints.

Tell Us About Your Consumer Experience

Consumers Council of Canada does not become involved in representing individual consumers concerning their specific problems, but it is interested in learning about both difficulties and great experiences consumers encounter in the marketplace. Tell us about your consumer experience if you would like to assist the Council’s efforts to protect consumers.