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AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA

OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE

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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Consumers Council of Canada

is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.

The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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Unconvinced, Unprepared and Out of Money

Consumers Council of Canada in-depth report finds homeowners and homebuyers ill-prepared for the impact of climate change on the homes they own or are considering for purchase.

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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

Unit Pricing Included in Grocery Affordability Program

Prime Minister Mark Carney announced multiple measures to address the difficulties Canadians have been facing with rising costs of groceries and other necessities.  He committed to boost to a renamed Canada Groceries and Essentials Benefit (formerly Goods and Services...

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Telecom Complaints Up Across the Board

More complaints from Canadian telecom consumers reached the industry’s arbiter than ever before in the past year.  The Commission for Complaints for Telecom-Television Services (CCTS) accepted 23,647 complaints between August 1, 2024 and July 31, 2025 from Canadian...

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