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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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The War on Research

The head counts and dollar amounts of U.S. government spending cuts attract most of the notoriety, but another consequence is a dramatic reduction or elimination of government research capabilities.  Mass layoffs at many of the agencies impacted specifically targeted...

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When is a Sale a Sale?

A shiny red sales sticker in the grocery store can woo shoppers of any age with the promise of a good bargain.  But what if that marked down price isn’t really a deal?  Under Canada's Competition Act, a company that advertises a sale price in relation to a regular...

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More Tricks of the Grocery Trade

It may look like a steal of a deal.  But unless it’s all you’re buying, chances are the grocery store is still one up on you.  From loss leaders, to the size of grocery carts, we asked three experts in consumer behaviour to help explain why grocers make some of the...

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